How do I place an order?

Choose any of the following methods:

Online
Use our online catalog to place a secure order for any of our products.

By Telephone
(02) 9756 0822
We are ready for your call Monday through Friday from 8:30 a.m. to 5:00 p.m. EST.

By Fax
(02) 9756 0011

By Mail
Print a copy of our order form , complete the order form found and mail to:
Total Safety Signs
P.O. Box 1214
Green Valley, NSW 2168

 How do I pay for my order?

Choose from one of the following methods:

Direct Deposit

Bill Me
We will verify your account and order; then we will bill your account for the amount of the order plus shipping and handling.

Credit Card
We accept MasterCard, Visa, and Bankcard (sorry we do not accept Diners or AMEC at present).

COD (Cash on Delivery)
 What are the payment terms?

Payment is due upon receipt of merchandise with an established open account.

 Are there any taxes on safety items?

Yes, 10% GST is applied to the prices listed on the site.
 Are the prices the same online as in catalogs?

Prices are the same in catalogs and on this site. Occasionally, we will have special pricing offers available only on this site.

 Whom can I call to help me with my order?

If you encounter difficulty placing your order with our online catalog, please call our customer service department at (02) 9756 0822 or email us and we will contact you in a timely manner.

 Whom can I call to help me with my order?

If you encounter difficulty placing your order with our online catalog, please call our customer service department at (02) 9756 0822 or email us and we will contact you in a timely manner.

 How long will it take my order to ship?

Orders for standard products are normally shipped within 24 hours of confirmation of payment. Custom Made orders typically take 2 to 5 working days plus delivery time from time of artwork approval and confirmation of payment. Some orders are subject to longer time frames for manufacturing and delivery due to their complexity or the time of year.

 Whom do I contact with billing questions?

Please e-mail us at info@safesigns.com.au or call Customer Service at (02) 9756 0822.

 Can I change my order?

Yes, it may be possible to alter your order, depending on its stage in the fulfillment process. Call (please do not e-mail or fax) Customer Service at (02) 9756 0822.

 Will you automatically send me a proof for personalised items?

Yes. These are usually emailed for you approval – we do not commence until we have written approval. Note, the production time does not commence until approval and or payment has been confirmed.

 How do I remove myself from the mailing list?

Please e-mail us at info@safesigns.com.au or call Customer Service at (02) 9756 0822.